Is the psychological contract (PC) inappropriate for understanding the employment relationship (ER)?
Is the psychological contract (PC) inappropriate for understanding the employment relationship (ER)?
ER is grounded in Industrial Relations (IR) which has intellectual roots in the UK as
far back as1887 (Kaufman, 2008). In comparison, the PC is grounded within the
realms of social exchange theory and was only introduced in the 1960s (Cullinane
and Dundon, 2006). Therefore, the ER is significantly older than the PC and it
stands to reason that its construct lies elsewhere, such as in IR and forms of
employee management (Kaufman, 2008).
The ER is about people interacting with one another, pursuing objectives, reaching
agreements, engaging in cooperative and conflictual behaviour and centres on the
collective aspects (Blyton and Turnbull, 2004). Whereas the PC is about the
expectations and assumptions that parties bring to the ER and centres on the
individual aspects (Blyton and Turnbull, 2004). The motto ‘united we stand; divided
we fall’ (Wikipedia, 2009) could be applied to ER and the maxim of ‘divide and rule’
(Wikipedia, 2009) could be applied to the PC. However, it could be argued that
these are opposite sides of the same coin and that both should be represented in
the ER as ‘the management of employees, both individually and collectively,
remains a central feature of organisation life’ (Blyton and Turnbull, 2004).
It is said that the ER is governed to a considerable extent by the PC; that it may
help answer two of the fundamental ER questions of what an individual could
expect from their employer and what an individual should contribute in return; that
the PC covers aspects of ER from the employee’s point of view (e.g. trust, fairness,
equity, consistency etc) and employer’s point of view (e.g. commitment,
competence, effort, compliance and loyalty) (Armstrong, 2004). The PC is
considered implicit and dynamic, to govern the continuing development of the ER,
which in itself is constantly evolving (Armstrong, 2004). Consequently, it is unlikely
that the PC and therefore the ER will ever be fully understood by employee and
employer (Armstrong, 2004).
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